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Customer satisfaction is our top priority and we want
you to be completely satisfied with your purchase. We
have set specific guidelines to ensure a quick and
hassle-free return and exchange process.
PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL. DO
NOT DISPOSE OF THE BOX OR ANY PACKAGING MATERIALS UNTIL
YOU HAVE INSPECTED YOUR ORDER AND ARE SATISFIED WITH THE
PRODUCT YOU HAVE RECEIVED
If you are not satisfied with your purchase, you can
return or exchange the product within 30 days of receipt
as long as the product is returned in new, unused, and
resalable condition inside its original packaging.
All products properly returned under this policy are
eligible for a refund, which may include an in-store
credit or credit to the original method of payment. We
will credit you for the total purchase price, upon
receipt of the product, less any applicable restocking
fees. Returns will be inspected prior to issuing credit.
Please keep in mind, credit card companies vary in the
time they take to post credits.
Please contact customer service at 1-877-672-6769 or
email
us for further instructions on your return and to
receive an RMA (Return Merchandise Authorization)
number. In the unlikely event that your order is
incorrect, damaged or defective, please call us within
30 days and we will send you the correct product,
replacement product, or replacement parts at no cost to
you. Our customer service hours are Mon-Fri 9:00 AM to
5:00 PM ET. |